Merchant Management

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Merchant Management

An end-to-end merchant lifecycle management platform — covering onboarding, KYB, terminal deployment, transaction processing, settlement, and dispute management. Gives acquirers and PSPs a single system to manage their entire merchant portfolio across APAC markets.

Architecture Overview

Merchant Lifecycle Management Architecture

Click to expand. The diagram shows the full merchant lifecycle — from onboarding and KYB through terminal deployment, transaction processing, settlement, and analytics.

Merchant ManagementEnd-to-end merchant lifecycle, onboarding & settlement01OnboardApplication02KYB / AMLVerify business03Terminal DeployPOS setup04TransactionLive processing05SettlementDaily net payMerchant PortalSelf-service dashboardTransaction historyDispute managementStatement downloadRisk & ComplianceKYB verificationAML screeningChargeback alertsFraud monitoringSettlement EngineDaily net settlementMulti-currencyReserve managementReconciliationAnalytics & BISales reportingTrend analysisCohort trackingCustom dashboardsVisa AcquiringMC AcquiringUnionPayEFTPOSPayNowT+1Settlement cycle< 2minOnboard time99.9%Uptime SLAReal-timeFraud alerts
Expand diagram

Platform Capabilities

What the Platform Delivers

Digital merchant onboarding and KYB
AML and sanctions screening
Terminal deployment and management
Transaction processing and authorisation
Daily net settlement and funding
Multi-currency settlement
Reserve and rolling reserve management
Chargeback and dispute management
Merchant self-service portal
Sales reporting and analytics
Fee and pricing management
Scheme certification management

Key Features

Built for APAC Requirements

Streamlined Onboarding

Digital merchant onboarding with automated KYB, document verification, and AML screening — reducing time-to-live from weeks to days for new merchants.

Flexible Settlement

Configure settlement frequency, currency, and funding method per merchant — daily, weekly, or custom cycles — with automated reconciliation and GL posting.

Merchant Self-Service

Give merchants a branded portal to view transactions, download statements, manage disputes, and update business details — reducing support call volume.

Risk and Compliance

Continuous merchant monitoring with automated chargeback alerts, fraud scoring, and compliance reporting — protecting the acquirer from excessive dispute ratios.

Typical Use Cases

Who Uses This Platform

  • Banks building or scaling merchant acquiring businesses in APAC
  • Payment service providers managing large merchant portfolios
  • Marketplaces requiring sub-merchant management and split settlement
  • Acquirers migrating from legacy merchant management systems
  • Fintechs launching acquiring services in new APAC markets

Get Started

Ready to Implement?

Proximo's specialists will scope the implementation, manage the vendor relationship, and deliver a production-ready system — configured for your APAC market.

Discuss Merchant Management