Instant Issuing

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Instant Issuing

Deliver a fully personalised, EMV-compliant payment card to a customer in under 90 seconds — at a branch, kiosk, or via a mobile app. Instant issuing eliminates the wait associated with traditional card production and postal delivery, improving customer experience and reducing card activation drop-off.

Architecture Overview

Instant Issuing Process Flow

Click to expand. The diagram shows the five-step instant issuance process — from customer request through identity verification, EMV personalisation, PIN set, and live activation.

Instant IssuingReal-time card production at branch, kiosk or digitally01Customer RequestBranch / App / Kiosk02Identity VerifyKYC / AML check03Card PersonaliseEMV chip data write04PIN SetSecure PIN pad05Activate & IssueLive in < 90 secondsDelivery ChannelsBranch KioskInstant printMobile AppDigital cardATM IssuanceSelf-serviceCourier DispatchNext-day postDigital TwinVirtual sync< 90sCard ready timeEMV + NFCChip & contactlessPCI-DSS v4Certified secureMulti-schemeVisa / MC / UPPIN OffsetSecure PIN setAudit TrailFull logVisa ReadyMC CertifiedUnionPayAmexJCB
Expand diagram

Platform Capabilities

What the Platform Delivers

Branch and kiosk card personalisation in under 90 seconds
EMV chip and contactless card production
Secure PIN set via encrypted PIN pad
Instant digital card provisioning to mobile wallets
KYC and identity verification integration
Card inventory and stock management
Multi-scheme support (Visa, Mastercard, UnionPay)
Courier dispatch for remote issuance
ATM-based card collection
Full audit trail and compliance logging
PCI-DSS v4.0 certified hardware and software
Integration with core banking and card management systems

Key Features

Built for APAC Requirements

Sub-90 Second Issuance

From customer request to a live, activated card in hand — the entire process takes less than 90 seconds at a branch or kiosk, eliminating the traditional 5–10 day postal wait.

Secure PIN Management

PIN is set by the customer on an encrypted PIN pad at the point of issuance — never transmitted in clear text, fully PCI-DSS compliant.

Digital Twin Provisioning

Simultaneously provision a virtual card to Apple Pay or Google Pay at the moment of physical issuance, so the customer can transact immediately.

Flexible Deployment

Deploy at bank branches, retail kiosks, ATMs, or via mobile app — with a consistent issuance experience and centralised management across all channels.

Typical Use Cases

Who Uses This Platform

  • Retail banks replacing postal card delivery with branch issuance
  • Banks deploying self-service card kiosks in high-traffic locations
  • Microfinance institutions issuing cards to new-to-bank customers
  • Prepaid programme operators needing instant card fulfilment
  • Corporate card programmes requiring same-day card delivery

Get Started

Ready to Implement?

Proximo's specialists will scope the implementation, manage the vendor relationship, and deliver a production-ready system — configured for your APAC market.

Discuss Instant Issuance